FAQ's
Kabuki
How can I pay for the services?
You can pay by Apple pay, Paypal, Bank Transfer, Credit Card, or MB WAY.
For how long is my purchase valid?
Can I add extra 1:1 meeting hours with the Designer to my service package?
I don’t live in Portugal. Can I still subscribe to KABUKI services?
Why choose KABUKI over a traditional interior design service?
- Access to a team of professional interior designers, regardless of your location.
- Convenience in designing your space completely online without the challenge of scheduling in-person meetings.
- Our competitively priced interior design services give you access to a set of tools and knowledge that will help you build the room you've always dreamt about.
I'm not sure I need to remodel my home. What other services can KABUKI provide?
I’m not sure which service best fits my needs.
Can I purchase one of your services as a gift?
Can I exchange or return a service package?
Yes, you can choose one of these forms of compensation:
Voucher - you keep the purchase value as a voucher you can use for one year.
Exchange - it must be done before starting the project and within 30 days after purchase. The service package can be exchanged for another service of equal or greater value.
How does Kabuki work?
Step 1 - Select the service that best match your needs.
Step 2 - Choose the room you want to renovate.
Step 3 - Find your design style through an online survey.
Step 4 - Share all the information about your space.
Step 5 - Have a video call with your designer.
Step 6 - Allow our designers unleash their creativity.
Step 7 - Receive your KABUKI design proposal.
Styling Project
How long does it take to complete a project?
The standard delivery time for a project depends on the complexity of the project, as well as the volume of existing orders. The client will always be informed about an estimation after receiving confirmation of payment.
- Kabuki Tête-À-Tête projects will be delivered in 1-2 weeks
- Classic Kabuki projects will be delivered between 3-5 weeks
- Exclusive Kabuki projects will be delivered between 6-8 weeks
What is the best method to photograph and take measurements of my home?
What happens if I miss my scheduled briefing meeting?
What if I don't like the proposal?
Can my designer incorporate existing furniture and pieces?
How can I interact with the designer throughout the process?
The space to be remodeled is a small studio or open space, can it be considered one room only?
If the space you want to remodel has more than one function, including living room, dining room and kitchen, we ask that you subscribe to two design packages. Our designers will think about each functional area individually, combining everything into a great design project.
If the space you want to remodel is a studio with less than 20m2, you will only need to subscribe to one design package.
What to do when an item on the shopping list isn’t available?
Interior Design Project
I want to remodel/do construction in my apartment, but I prefer in-person assistance.
How much does an interior design project cost?
I want to have fully customized furniture pieces. Can you help me?
What kind of services are included in your Interior Design project?
How long does it take to complete a project?
Staging Project
I work in a real estate agency; how can I use your services?
You can use two methods:
Method 1 - access our website and learn about the services we have to offer and follow the proposed steps.
Method 2 - Contact us by email for collaborations or partnerships.